If your delivery date has passed, please let us know using the ‘contact us‘ page. We’ll be updating you every step of the way.
An Item Is Missing From My Order
Your package might be coming in more than one shipment. If your delivery date has passed, please get in touch by going to the ‘contact us’ tab.
Can I Cancel My Order?
We can’t make changes or cancel your order since it’s already being processed. You may send any unwanted items back for an exchange. Please contact us for more info.
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our ‘Contact Us’ tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.
The product name and code can be found on your order confirmation email.
If you contact us via the ‘Contact Us‘ tab please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.
Send us an email
We’ve tried to answer all frequently asked questions in our FAQ section but if you still have any questions, please fill in the form HERE and someone from our team will be in touch with you within 24 hours